HW
Hermanus W

1 reviews | Active since Apr 2015

28 Apr 2015, 15:01

Day 24 in the twilight zone

After more than a year my contract with Vodacom has still not been allocated to my phone - i have thus spent thousands of rand without receiving one cent of benefit . It is clear that this company has a complete inability to resolve the problem . So i am moving to MTN and will cancel my debit order from the bank's side - i will not wait for the expiery of this non - contract . I hope future and existing Vodacom customers take note of this experience - if not i certainly wish them good luck

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Replies (1)
Vodacom
Vodacom's reply29 Apr 2015, 08:08
Official
Hello Herm**** Wessels,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team