PC
Piet CronjAA(C)

1 reviews | Active since Aug 2012

02 May 2016, 11:50

Dataless Vodacom user

On Monday and Tuesday, 25-26 April 2016 , I tried to buy data for my Laptop from Vodacom using my credit card. Each time I pressed the final "Continue" button, the screen would change a few times, and then a message, "This page is not available right now", appears. I tried at least 10 times, but to no avail. I then contacted the Consumer Support service, which did not have as an option anything to do with data purchases. I then left a message on the Vodacom website which explained my dilemma. Until today, Monday, 2 May, I have not had any attempt to contact me to solve the problem. Because I do not have data, I cannot access my Vodacom or Gmail accounts to see whether anybody has contacted me. Gargantua.

0
Replies (1)
Vodacom
Vodacom's reply03 May 2016, 13:08
Official

Thank you making us aware of your complaint
 
Please note that a consultant will make contact with you in due course to assist with your query.
 
Regards
 
Consumer Website Team

Best regards,