1 reviews | Active since Aug 2012
Dataless Vodacom user
On Monday and Tuesday, 25-26 April 2016 , I tried to buy data for my Laptop from Vodacom using my credit card. Each time I pressed the final "Continue" button, the screen would change a few times, and then a message, "This page is not available right now", appears. I tried at least 10 times, but to no avail. I then contacted the Consumer Support service, which did not have as an option anything to do with data purchases. I then left a message on the Vodacom website which explained my dilemma. Until today, Monday, 2 May, I have not had any attempt to contact me to solve the problem. Because I do not have data, I cannot access my Vodacom or Gmail accounts to see whether anybody has contacted me. Gargantua.
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
Thank you making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
Regards
Consumer Website Team
Best regards,
