RZ
Raymond Z
1 reviews | Active since Mar 2009
22 Aug 2017, 11:51
Data/Airtime Still missing
So as everybody know's Vodacom messed up and all data and airtime was gone, People have apparently been reimbursed but that is a lie, I'm still waiting for my 4gb of data that was *******ly take away from me, Give it back to me NOW!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
22 Aug 2017, 11:54Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Aug 2017, 11:54
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
RZ
Raymond Z's updateReviewer Update
23 Aug 2017, 07:45Still not reimbursed.
RZ
Raymond Z's update23 Aug 2017, 07:45
Reviewer Update
Still not reimbursed.
Vodacom's replyOfficial
03 Sept 2017, 09:18Dear
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
Lucian
Best regards,
Vodacom's reply03 Sept 2017, 09:18
Official
Dear
Thank you for your patience.
I've responded to you via SMS with feedback.
Regards,
Lucian
Best regards,