JM
Jayan M

1 reviews | Active since Aug 2016

16 Aug 2017, 16:06

Data Woes

I loaded 4Gb of data between 25 July and 27 July and each time I loaded data, it would disappear in minutes. What is going on? How do I see the usage of my data? I don't believe I could have used that much data in that space of time. This is *******, surely?

0
Replies (2)
Vodacom
Vodacom's reply17 Aug 2017, 06:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply17 Aug 2017, 13:25
Official

Dear Jayan,

Feedback has been provided.

Regards,

Cassandra

Best regards,