TM
Thuli M

1 reviews | Active since Apr 2011

27 Oct 2015, 16:13

Data, what data?!

There I was loading my account on Sunday, late in the afternoon with R55. And there I received a sms saying I can load 1Gig of data for R79 expiring on the 31st of October. Sounded like a great deal since the plan initially was to get those promotional data's that go for R6 a day, of which they happen to last me the whole day. I loaded another R30, and got myself this bargain of a deal....1Gig for R79. <br> <br> Checked my whatsapp messages, facebook, then phone was put off for the day. Monday, I did the usual, whatsapp messages and facebook. To my dismay, R79 worth of airtime gone. Or should I say 1 GIG. I mean I normally buy the 60MB on a daily which happen to last me the whole day, I even thought for a second I was confused and re-checked the sms only to see that it was 1Gig that was meant to last me till the 7th. I checked to see if nothing was set to update, nothing at all, instead the data was set offline the whole night. <br> <br> So I just came to a conclusion that Vodacom is fast becoming another MTN. I heard people complaining from that network about data just disappearing overnight, I got to experience it myself and it's just a bit disappointing coming from a network I trusted so much!!

0
Replies (1)
Vodacom
Vodacom's reply27 Oct 2015, 21:42
Official
Hello thulim70,

Thank you for raising your complaint with our office.

A consultant will be in touch with you soonest.

Regards,
MK-Consumer Website Team

Best regards,