FR
Frans R
1 reviews | Active since Jul 2011
27 Dec 2019, 15:58
Data Went Missing
Where has my data gone to ? I had about 9GB of data on the 25th the morning of the 26th there was 300MB ??? WWhere has the rest dissapeared to ???
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
28 Dec 2019, 10:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Dec 2019, 10:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
FR
Frans R's updateReviewer Update
30 Dec 2019, 11:31Still waiting for feedback no response
FR
Frans R's update30 Dec 2019, 11:31
Reviewer Update
Still waiting for feedback no response
FR
Frans R's updateReviewer Update
30 Dec 2019, 12:20Complaint sent to ICASA
FR
Frans R's update30 Dec 2019, 12:20
Reviewer Update
Complaint sent to ICASA
Vodacom's replyOfficial
09 Jan 2020, 15:02Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply09 Jan 2020, 15:02
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,