1 reviews | Active since Apr 2018
Data wasn't allocated
I am so angry at vodacom u guys don't have an idea. So last night I bought the 1GB for an hour from vodacom, I didn't receive a message notifying me about my data being activated so I checked my balances ok there is the 1GB & on my detailed balances it stated that it will deplete at 00:46 then I went on the internet, it didn't deduct from that hourly data it deduct on my 50mbs that I bought ngeR5 so I checked the data now the 1GB is not reflecting mind u the time was 00:01 so now I'm fumming but I decided to go to sleep call the callcentres this so I just called 3 times with no luck of getting through to an agent so now I want vodacom to pay back my R12 for that GB & R5 for those MBs
Best regards,
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, your query has been resolved.
Regards
Vodacom Consumer Website Team
Best regards,