NM
Nobubele M
1 reviews | Active since May 2019
27 Jan 2022, 23:52
Data & voucher refund
It’s been over 2 weeks I’m waiting for voucher refund to be paid back. Your team has been telling me stories on email & over the phone. My issue is still not resolved! I want R150 please…
2nd, today I’ve used over 5 gigs because I keep running out of data , when I look I don’t see what is the problem. U make people talk to Tobi. It’s pathetic really…
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
28 Jan 2022, 07:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2022, 07:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Feb 2022, 11:18Dear Nobubele Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Feb 2022, 11:18
Official
Dear Nobubele Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved.
Have a nice day further. Regards Consumer Website Team
Have a nice day further. Regards Consumer Website Team
Best regards,