MM
Mimi M

1 reviews | Active since Jun 2020

25 Jun 2020, 14:20

Data very expensive and don't understand their tarrifs

Vodacom, the Data its now ****************. I recharged R210 of Data total of 1GB, 325MB x2 and on a space of 4 hours the data is finished and I can't do quotations of clients on sage and can't retrieve emails.

I always experience this data ******* when it's month end. I will not recommend vodacom for any businesses to use vodacom data packages.

The customer service is the worst, I have been trying to do a sim swap for a Month at their vodacom shops both at clearwater mall and each visit they tell me the sim swap they are getting an error even at their call center.

0
Replies (1)
Vodacom
Vodacom's reply25 Jun 2020, 15:43
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team