MM
Mimi M
1 reviews | Active since Jun 2020
25 Jun 2020, 14:20
Data very expensive and don't understand their tarrifs
Vodacom, the Data its now ****************. I recharged R210 of Data total of 1GB, 325MB x2 and on a space of 4 hours the data is finished and I can't do quotations of clients on sage and can't retrieve emails.
I always experience this data ******* when it's month end. I will not recommend vodacom for any businesses to use vodacom data packages.
The customer service is the worst, I have been trying to do a sim swap for a Month at their vodacom shops both at clearwater mall and each visit they tell me the sim swap they are getting an error even at their call center.
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Replies (1)Vodacom's replyOfficial
25 Jun 2020, 15:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Jun 2020, 15:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
