1 reviews | Active since Mar 2012
Data Vanisihing
<p>My second time I am reporting about my 1.7gb dissapearing vodacom promised to contact me but they never did for a big company like this its not good customer service.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer, please be advised that as per reference A2-1VU3-J2U2I9, the billing was investigated on the 01/10/2016 and is correct as per the volumes of data that were processed.
The bulk usage on your connections are indicative of https, Internet Usage.You can check this by selecting settings, select data usage and change to the date that you are querying,as a once off gesture of goodwill we loaded a 5 Gig data bundle on the 01/10/2016.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer, please be advised that as per reference A2-1VU3-J2U2I9, the billing was investigated on the 01/10/2016 and is correct as per the volumes of data that were processed.
The bulk usage on your connections are indicative of https, Internet Usage.You can check this by selecting settings, select data usage and change to the date that you are querying,as a once off gesture of goodwill we loaded a 5 Gig data bundle on the 01/10/2016.
Regards,
Vodacom Consumer Website Team
Best regards,