OM
Olebogeng M
1 reviews | Active since Jun 2016
09 Nov 2017, 17:40
Data Vanishing
On the 25 October bought 5GB worth of data. Then bought 1GB on the 30 October and another 1GB on the 1 November. Making the total of 7GB. Which mysteriously is already finished on the 9 November 2017. I refuse to believe i use so much data when i have a cell c wifi router that i use mostly for work and downloads that is not even halfway yet, but my vodacom 7GB is finished withing 15 days? I really fail to understand.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Nov 2017, 06:15Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2017, 06:15
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,