BW
Bertus W
1 reviews | Active since Sept 2017
30 Sept 2017, 07:36
Data vanishing
Yesterday I bought a 500 Meg data and it was finishing within a couple hours. I've checked my phone data usage and I've not even used 500 Meg for the week, at that point I had used about 60mb for the day but the bundle was finished! Please assist me in getting this refunded.
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Vodacom's replyOfficial
30 Sept 2017, 08:42Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply30 Sept 2017, 08:42
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,