Data vanishing
I bought 2Gb of data of 21St September, the next day the data was finished! I hardly used the data, this is extremely frustrating, I am a student, and use the data to study, I can't afford to buy data all the time. This is ridiculous! I'm furious. It is impossible this data depleted so quickly.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
24 Sept 2017, 08:01Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Sept 2017, 08:01
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Sept 2017, 15:59Good Day Damian Perkins,
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was addressed. Feedback was emailed to your gmail address.
Regards
RO
Best regards,
Vodacom's reply26 Sept 2017, 15:59
Official
Good Day Damian Perkins,
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was addressed. Feedback was emailed to your gmail address.
Regards
RO
Best regards,
Vodacom's replyOfficial
04 Oct 2017, 15:50Good Day Good Day Damian Perkins,
Kindly note that we were unsuccessful in making telephonic contact with you on the number ending with 223. Please note that we emailed you to your gmail address on 2017-09-27 at 13:23:34. Please reply should you require further assistance.
Regards
RO
Best regards,
Vodacom's reply04 Oct 2017, 15:50
Official
Good Day Good Day Damian Perkins,
Kindly note that we were unsuccessful in making telephonic contact with you on the number ending with 223. Please note that we emailed you to your gmail address on 2017-09-27 at 13:23:34. Please reply should you require further assistance.
Regards
RO
Best regards,