MG
Matthew G

1 reviews | Active since Dec 2012

19 Mar 2015, 14:26

Data used without my knowledge. Excessive Bill.

I have a data package used in my wifi device. I do not use it excessively. On the 17th March, I did not use my device as I was at work, and was out that evening until 11PM, I DID NOT connect to the wifi at all that day. I received an SMS notifying me that I have reached my voluntary call limit. on 19th March I received a sms from Vodacom about excessive data usage R5870.93 (over 6GIGS) I did not use this data!!!!<br> <br> I lodged a enquiry SC-80J2C-C9Z99

0
Replies (1)
Vodacom
Vodacom's reply19 Mar 2015, 16:57
Official
Hello yomattyg,

We are currently investigating this matter and will update you regarding this.

Please accept our sincere apology for any inconvenience caused.

Kind regards
Vodacom Consumer Websites

Best regards,