MC
Mahomed C
1 reviews | Active since Sept 2009
10 Nov 2017, 15:48
Data used up
I purchased 100MB of data on the 1st of November. By the next day, about 45MB was used up. Sitting on the 10th of the month and only 20MB left. I know it doesn't sound like a lot, but normally 100MB lasts a whole month (with some leftover), as I do most of my downloads at home using my ADSL.
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Replies (2)
Vodacom's replyOfficial
10 Nov 2017, 15:53Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Nov 2017, 15:53
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Nov 2017, 11:22Dear Mahomed
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,
Vodacom's reply11 Nov 2017, 11:22
Official
Dear Mahomed
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Best regards,