1 reviews | Active since Apr 2014
Data used and Airtime disapear
Please explain, why does Vodacom first deplete my data from the current months data bundle (with expiry 31/01) before using the data that was carried over from the previous month (with expiry 31/12) ? This is completely irregular ! #icasa #dataexpire
Today I bought R144.00 airtime for my son, vodacom reflected less than that on my app, after I refreshed it, it now reflects R133.00 airtime. Vodacom stole R 11,00 of my airtime.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear client,
We thank you for bringing it to our attention and do apologise for the inconvenience.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS