Data usages

It seems that this is a reoccuring issue. In the past I have put on call limits and usage notification to prevent me having a huge account. So lo and behold these have not worked for the month of April and May. Got an account of R 3000 that had to be paid. The last time I had complained on Hellopeter the request from Vodacom was that I approach them first before complaining on Hellopeter. So I did approach them and guess what? They cant do anything on this account. Data nr in question ***<br> <br> Utter *******. They have fixed it before and they can do it again. I agree that the data was used and I'm prepared to pay for the data used, but at in bundle rates not out of bundle rates.