data usages

<p>Good day,<br /><br />I am struggle now for more than a week to get some information from vodacom about data usages on one of my phone that is on my name, we have this contract for nearly 2 years. This month we received a account for data usage more than R3000.00 that is totally impossiable due to that this phone is only used in the evenings and over weekend it is been lock in a cubboard and we have the keys with us. So the kids or anybody else can not use this phone. The customer service of vodacom only replies with a reference number and nobody come back to me. I also did go to a store today without any success.</p> <p>I will really appreciated if you can help me with this matter asap. Before month end.<br /><br /></p>