SS
Shanel S
1 reviews | Active since Feb 2016
17 Feb 2016, 10:10
Data usage with Vodacom is ridiculous
Although vodacom is an excellent company and service provider, the data usage is unbelievable. For me (as well as other people I've spoken to) to go through 1 gig of data within 1 week or even less - with just using basic applications - is terrible. Other service providers are not nearly as bad with data or pricing of data. I have cut back on using applications and Internet as much as I possibly can and I still go through tons of data every month. I contacted Vodacom customer care and the gentleman simply told me to not use any applications at all to stop my data from going down so quickly. This is an unfair request as I run a business and need to use the Internet.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
17 Feb 2016, 10:43Hello ShanelD28,
We would like to apologise for the delay and any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for the delay and any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply17 Feb 2016, 10:43
Official
Hello ShanelD28,
We would like to apologise for the delay and any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
We would like to apologise for the delay and any inconvenience caused.
A consultant will contact you in order to address your concerns.
Kind regards
Vodacom Consumer Website Team
