Data usage out of the roof and vodacom are ignoring my emails - 00YA~AV8X

<p>As I was using a fair bit of data, I regularly topped my data bundles up. Still when I got my statement - my out of bundle rate was close to R3000, just for "out of data rates".</p> <p> </p> <p>I queried vodacom, them saying "it's correct". To which my argument went that I knew I was using data, and hence I was topping up on a regular basis to ensure and prevent me going out of data rates.</p> <p> </p> <p>However, after sending numerous emails to vodacom - no response has been received. It's as if this is shoved to the side, which is frustrating, as I've been with them over 15 years.</p> <p> </p> <p>Reference number: 00YA~AV8X</p> <p> </p>