1 reviews | Active since Mar 2013
Data usage is a mess
Good day,<br> <br> I am very unhappy about the way I struggle with my data at vodacom. <br> <br> I bought a R12 1Gb data bundle a few days ago. It is suppose to work between midnight and 5 in the morning. I realise now that vodacom has been using my normal data during night. And then today I downloaded a few things. To save my monthly data bundle I bought the power bundles for the download. The power bundles is only valid for today. Now I see that vodacom used my MONTHLY bundle for the download and my power bundles is still untouched! This is the second time vodacom messes up with my data bundles. Now I have lost my monthly data bundle and sit with lots of daily data for today I will not use. I have bought those bundles with my airtime, and I am losing that money now. I am really tired of this. Time for a different network I think.
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
Thank you for your patience, time and effort taken to voice your concern to our office. It is with the co-operation of valued clients such as yourself, that we are able to identify any possible areas of improvement within our organization. You will be contacted shortly.
Regards
WM
Best regards,
