MS
Marc S
1 reviews | Active since Jul 2011
22 Jul 2020, 12:15
Data usage insane!!!!!!!!!! I did
What is going on???? I bought 10gb of data like 2 hours ago and now 5gb has disappeared????? Your App indicates I’ve only used 1.5GB???? This has been a trend for the last few weeks?????
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
22 Jul 2020, 13:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply22 Jul 2020, 13:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Jul 2020, 17:17Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply23 Jul 2020, 17:17
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, the query has now been resolved. Regards Consumer Website Team
Best regards,
MS
Marc S's updateReviewer Update
23 Jul 2020, 17:31Hi
Thank you very much for assisting and advising.
Appreciated.
Thank you very much for assisting and advising.
Appreciated.
MS
Marc S's update23 Jul 2020, 17:31
Reviewer Update
Hi
Thank you very much for assisting and advising.
Appreciated.
Thank you very much for assisting and advising.
Appreciated.
MS
Marc S's updateReviewer Update
23 Jul 2020, 17:34Can’t find how to change this complaint into a compliment?? Sorry.
MS
Marc S's update23 Jul 2020, 17:34
Reviewer Update
Can’t find how to change this complaint into a compliment?? Sorry.