DATA USAGE INCORRECT

AS PER REF NO: S3-9PN3R-RQ1U4<br> <br> I HAVE BEEN WITH SERVICE PROVIDER OVER A LONG PERIOD OF TIME. TWO CONTRACTS ONE WHICH IS FOR 3G ACCOUNT. I HAVE NEVER GONE OUT OF BUNDLE RATES DUE TO NATURE OF CONTRACTS, I HAVE LIMIT SET ON ONE ACCOUNT AND ANOTHER USED FOR INTERNET BROWSING ETC. I AM FULLY AWARE OF \OUT OF BUNDLE DATA CHARGES"FOR SOME OR OTHER REASON THEY TREAT YOU LIKE YOU ARE SOME KIND OF RETARDED PERSON. NOT TO MENTION BAD ATTITUDE!!! I BUY DATA DIRECTLY FROM THE *111# FACILITY WHEN I REQUIRE MORE DATA WHICH DOES NEVER EXCEED MORE THAN 3GIG!!! NOW I'M SITTING WITH AN ACCOUNT IN ARREARS OF R3000 WHERE MY TOTAL ACCOUNT HAS NEVER BEEN MORE THAN R 1400. THEY SIMPLY CUT OFF MY LINE JUST BEFORE CHRISTMAS!!! THEY CAN'T EXPLAIN WHY JUST A \""DATE\"" THAT I USED ALL THE DATA. WHEN IN FACT I WAS PLAYING GOLF ON THAT DAY"