BE
Barend E

1 reviews | Active since Aug 2015

30 Nov 2015, 01:30

Data Usage *****

I have been billed for a data usage of 2.7 GB on hotspot at 05:00 am on the 25th November when im still fast asleep with no one knowing my password and without me having hotspot on. I do not have kids and all other devices have been checked in the house for possibly magicly connecting to my phone. How is this even possible!

0
Replies (1)
Vodacom
Vodacom's reply30 Nov 2015, 07:28
Official
Hello Jarmin85,

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

Best regards,