Data usage and call centre
I am experiencing two frustrating issues with this copmapy 1. My data flies into thin air... and I need to almost upload 1 ggi everyday... If I had to download clips or videos that would be understandable, but I only use it for reading articles or emails. 2. I have phoned the call centre numerous times. Every time speaking to someone new, from an Anthony to a Norma to who know who.... Today, after the seventeenth call in 2 weeks a Richard confirms me that a complaint to that data/number in question is never lodged. REALY?????
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Replies (2)
Vodacom's replyOfficial
17 Jan 2018, 15:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jan 2018, 15:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Jan 2018, 16:40Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,
Vodacom's reply19 Jan 2018, 16:40
Official
Good Day
Kindly note that your enquiry has now been completed.
Regards
Dc
Best regards,