data usage

Item: Vodacom
Rating: 1
Author: Sandra K

Hi people should be care full when buying data then the is another option that pop's up to say you can buy extra 100mb for R3. There is really no point in doing that because the 100mb you bought and the one for R3 they get utilised the same time and gets depleted the same time. It happened to me yesterday received 2 messages the same time advising that mb are depleted. Day light *******

Helpful (0)

Replies (2)

Vodacom's replyOfficial

02 May 2018, 16:45

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply02 May 2018, 16:45

Official

Dear Customer

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

03 May 2018, 11:00

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

Vodacom's reply03 May 2018, 11:00

Official

Dear Customer,

As per discussion, query has now been Resolved

Regards

Consumer Website Team(SA)

Best regards,

data usage

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