Data usage
Last month I used 2 gigs of data which is double than normal. I assumed maybe I was on my phone more.
I bought a gig of data two days ago and half a gig has been used up and I have only gone on social media when I was at WiFi!!!!!!!!
This is ridiculous!
I am too scared to even look at my phone for fear of using data!!!!!!
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Feb 2018, 06:25Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Feb 2018, 06:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Feb 2018, 15:30Good Day Carly Bongers,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
RO
Best regards,
Vodacom's reply05 Feb 2018, 15:30
Official
Good Day Carly Bongers,
Thank you for taking the time to voice your enquiry. Kindly note that this matter was resolved. Please see sms sent to the number in question.
Regards
RO
Best regards,
's updateReviewer Update
12 Feb 2018, 09:16Good Day
I do not feel like this matter is resolved. Have tariff charges changed for data?
I am using my phone a quarter I did the same time last year and all of a sudden I am using copious amounts of data???
I previously used google maps often and it barely affected my data usage, this weekend I used it for 30 minutes and rather used a garmin, but still 500megs have been used.
Vodacom has become a *******.
This is crazy.
's update12 Feb 2018, 09:16
Reviewer Update
Good Day
I do not feel like this matter is resolved. Have tariff charges changed for data?
I am using my phone a quarter I did the same time last year and all of a sudden I am using copious amounts of data???
I previously used google maps often and it barely affected my data usage, this weekend I used it for 30 minutes and rather used a garmin, but still 500megs have been used.
Vodacom has become a *******.
This is crazy.