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Anna P

1 reviews | Active since Mar 2017

15 Mar 2017, 14:19

Data usage

<p>Good day</p> <p>I have the baddest luck with Vodacom data, and not very happy with it! </p> <p>The 3rd of march 2017 i loaded 10 gig data on my router, by the 13th ot was done and loaded another 5 gig the next say it was finished, and loaded another 1 gig and again it is done. ALL my auto updates is switched off so I can not understand were my data went...I also dont youtube and then when i need assistance Vodacoms system is off.</p> <p>This is unacceptable! </p>

0
Replies (4)
Vodacom
Vodacom's reply15 Mar 2017, 15:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

AP
Anna P's update17 Mar 2017, 11:23
Reviewer Update

And i'm still waiting feedback from Vodacom... i added another 200meg yesterday and in split seconds it was gone... i'm in such desparte need of my internet but are to afraid to buy more data due to the fact that i already spent R1210.00 in 10 days ... THIS IS RIDICULOUS!!!! Vodacom surely needs to check asap whats going on...

AP
Anna P's update22 Mar 2017, 09:13
Reviewer Update

Im still waiting for respone on all. I think I must to the papers and media 24 with this.

It is very bad!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Vodacom
Vodacom's reply23 Mar 2017, 10:09
Official

Dear Anna111dup,

Feedback has been sent via email.

Regards,

Cassandra

Best regards,