DATA Upgrade Contract

I am very upset. I visited the Vodacom store in Sandton to cancel a DATA upgrade that I did not consent to. I was assured it would be cancelled back in March. However, to my surprise, my April bill still included the charge for the upgrade that I requested to be cancelled. Since then, I have been trying to get assistance by calling repeatedly, but now my number is blocked. I want a refund because even this month's bill still shows the charge, despite being told it's cancelled. Additionally, I've been a loyal Vodacom customer for over ten years, but they have blocked my number simply because they refuse to assist. Their consultants have been very misleading and rude!