MM
Mabeba M

1 reviews | Active since Jan 2017

21 Sept 2017, 09:17

Data uncounted for

I phoned the Vodacom call center for them to account about the 3g which was finished by the 6th of September I did not get an answer to that, they could not account and they did not bring back by data. My phone number is ********** .

0
Replies (5)
Vodacom
Vodacom's reply21 Sept 2017, 09:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

MM
Mabeba M's update21 Sept 2017, 10:28
Reviewer Update
Thanks will wait for your call
MM
Mabeba M's update21 Sept 2017, 10:29
Reviewer Update
Please call me on ********** .
Vodacom
Vodacom's reply21 Sept 2017, 15:17
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team

Best regards,

MM
Mabeba M's update21 Sept 2017, 15:23
Reviewer Update
Thank you Vodacom gave me back my 3gigs of data. Thank you for your intervention.