Data/unauthorized upgrade/unauthorized debit

<p>it has been now more than a week wth zero feedback. I have sent various messages and phone calls yet no one knows what the hell is going on. Now my account has been upgraded without my permission. You can cancel my contract, all of them and I won't authorize debit from my account until I am satisfied. Make sure all is resolved. There should be complaints department regarding the complaints departments insufficiency.</p> <p> </p>