Data unable to convert to bundles!!

Item: Vodacom
Rating: 1

<p>hi</p> <p>have received a huge bill for R3644 odd for data. We were unable to convert on the *111# menu. Please convert to a payable data bundle.</p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

12 Dec 2016, 07:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom's reply12 Dec 2016, 07:08

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's updateReviewer Update

07 Feb 2017, 00:25

was amount credited please and how much?

please email **********

's update07 Feb 2017, 00:25

Reviewer Update

was amount credited please and how much?

please email **********