YK
Yvette K
1 reviews | Active since Dec 2016
16 Mar 2017, 22:13
Data trouble!!
<p>I am not able to buy data via *111# or via my vodacom app. I have been using out of bundle data for 4 days now. Customer care can not assist me at this stage? Last year the same happened to me?? Please assist??</p> <p> </p>
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
17 Mar 2017, 07:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Mar 2017, 07:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
YK
Yvette K's updateReviewer Update
17 Mar 2017, 20:07Still waiting for a response and still using out of bundle data?? Still can't buy data??
YK
Yvette K's update17 Mar 2017, 20:07
Reviewer Update
Still waiting for a response and still using out of bundle data?? Still can't buy data??
Vodacom's replyOfficial
05 Apr 2017, 13:19As per telephonic discussion,feedback provided.
Regards
FM
Best regards,
Vodacom's reply05 Apr 2017, 13:19
Official
As per telephonic discussion,feedback provided.
Regards
FM
Best regards,