DT
Danie T
1 reviews | Active since Nov 2014
26 Jul 2019, 20:38
data transfer cancelled without notification
all of a sudden for the past two months Vodacom cancelled the saved data I have available on my contract so that I cannot transfer it to my family member. when I contact them they know nothing about transferring data. I have been doing it for the 3 months before that. They are real ******* ******. DO NOT DEAL WITH THEM. Please take this warning seriously.
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Replies (2)
Vodacom's replyOfficial
27 Jul 2019, 12:43 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Jul 2019, 12:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
29 Jul 2019, 09:25 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply29 Jul 2019, 09:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised accordingly. Regards Consumer Website Team
Best regards,