DH
Donavin H
1 reviews | Active since Aug 2015
22 Mar 2016, 23:27
Data throttling Blackberry - Vodacom data bundle
On 25 February I bought 1 GB data as well as BIS for my Blackberry 9300. The APN settings are enabled, with APN \internet\". I have used 400 MB of data with no problem until today. <br> <br> I am being throttled as if my limit of data on BIS has been exceeded. How is it possible to be throttled on data when I am using the Vodacom APN to access the internet?!? <br> <br> This defeats the whole purpose of buying additional data from Vodacom - if I am going to be throttled regardless, I would be better off not buying the data bundle."
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Replies (1)Vodacom's replyOfficial
23 Mar 2016, 09:25Hello DHawker_1975,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply23 Mar 2016, 09:25
Official
Hello DHawker_1975,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
