DH
Donavin H

1 reviews | Active since Aug 2015

22 Mar 2016, 23:27

Data throttling Blackberry - Vodacom data bundle

On 25 February I bought 1 GB data as well as BIS for my Blackberry 9300. The APN settings are enabled, with APN \internet\". I have used 400 MB of data with no problem until today. <br> <br> I am being throttled as if my limit of data on BIS has been exceeded. How is it possible to be throttled on data when I am using the Vodacom APN to access the internet?!? <br> <br> This defeats the whole purpose of buying additional data from Vodacom - if I am going to be throttled regardless, I would be better off not buying the data bundle."

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 09:25
Official
Hello DHawker_1975,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team