Data Throttling
I am a RED VIP customer and unable to utilize DATA on any social media platform, i have gone into numerous stores who are unable to assist, i have done a sim swop- they have added parental blockage on my phone which they need a ID document first to unblock but the Contract owner is clearly not younger then 18?
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Vodacom's replyOfficial
02 Oct 2017, 12:31Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply02 Oct 2017, 12:31
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,