1 reviews | Active since Aug 2025
Data ******* - formal complaints to the NCC and ICASA
I intend to file formal complaints with the NCC and ICASA regarding the on-going theft of data by Vodacom. Please let me have a detailed statement for the past 24 months reflecting the dates on which I bought data, the amount in rands and data value, the date on which the data was depleted by Vodacom, the notifications sent to me regarding the depletion of data etc. You may email this to me at ********** Since this is my information, there should be no problem in your providing me with the details without delay.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have responded via email.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, we have responded via email.
Regards
Consumer Website Team