pN
penny N
1 reviews | Active since Mar 2009
28 Oct 2019, 09:01
DATA *******
Vodacom stole data, airtime, minutes.I have been charged in full for the WHOLE OF OCTOBER on the previous CONTRACT PACKAGE. So either the terms of that contract should remain in place until the end of the month or a PRO RATA REFUND is due. I am being ignored on your FB page.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
28 Oct 2019, 09:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply28 Oct 2019, 09:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team