Data *******

<p>Dear Vodacom, </p> <p> </p> <p>On Monday the 30th of Jan i was driving to work, no apps running no data being used - i knew my data was low and was gonna top up at work. All of a sudden i get a sms saying i ran out of data, panicking as i know your stupid data prices i quickly dial *111# and load a 2 gb bundle... wait wait wait.... no sms confirmation nothing.... check my balance, still nothing.... in that time i start getting sms's saying ive used R100 of data... R150 of data in a few minutes? HOW! I try load another bundle still nothign..... this happend a couple more times...</p> <p> </p> <p>I decide to give vodacom business a call i was told there was 9GB Of data purchased, i was also told they are experienceing network issues. I told the lady i did not want whatever was purchased only the initial 2 GB.</p> <p> </p> <p>A ticket was loaded with Ref - A7-T772-L559.</p> <p> </p> <p>I have called every day this week - no consistnat answers - i was initially told 24-48 hours to remove the data.</p> <p> </p> <p>I spoke to manager GEORGE TSHIBO who confirmed this.</p> <p> </p> <p>Yesterday i called again and no manager available as usual - i was told he will call me back shortly - Petunia was the lady on the line.</p> <p> </p> <p>Today i called again - getting angry that 5 days have passed - the data is still on my account and the billing runs today!</p> <p> </p> <p>TH emanager i spoke to today, i am not sure his name informed me that i have to wait 30 days for the data to expire before they can remove this ****!!!!</p> <p> </p> <p>WHAT F#$@# Bull**** is that! why must i suffer from YOUR NETWORK issues! </p> <p> </p> <p>I want this data besides the initial 2GB and what came from my bundle REMOVED TODAY!!!</p> <p> </p> <p>Regards</p> <p>Kyle</p> <p> ********** 725</p>