CK
Cindi K
1 reviews | Active since Aug 2016
18 Feb 2019, 15:20
DATA *******
I am still waiting on a service request logged on the 29th of January 2019. I have heard all the excuses that Vodacom has but no accountability from their end. IF you are reading this and you are thinking of joining Vodacom. DON'T!!! You will have endless fight as your data,airtime will disappear without using it. A2-FANH-CAY1XQ
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Replies (2)
Vodacom's replyOfficial
18 Feb 2019, 16:02 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Feb 2019, 16:02
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Feb 2019, 12:54 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted and advised accordingly.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,
Vodacom's reply19 Feb 2019, 12:54
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you were contacted and advised accordingly.
Regards Consumer Website Team
Regards Consumer Website Team
Best regards,