1 reviews | Active since Mar 2009
<p>I have a 5GB per month package that I use for my work which usually last a month(more or less). This month aroung the 15th I received a message that my data balance is ZERO!!!!I thought Ok maybe I used more data than usual(unusual as it seemed) then I bought another 5GB for R399!! 6 days later my balance was ZERO!!! Now I don't download videos on this laptop. I just browse the internet and use email. On the 23rd I bought 1 GB, yesterday I was working on my computer which I swiched off ALONG with the modem. Now this morning I receive a message that my balance is ZERO!!!!! NO NO NO NO!!!!! This is not even the FIRST TIME!!!. Enough is enough now! Firstly I will be cancelling this service and secondly VODACOM needs to be investigated for THEFT!!! I hope you have to pay back BILLIONS in ****** data one day!!!! YOUR day is coming!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Akofang,
Thank you for your patience.
We've responded to you via email with feedback.
Regards,
UW
Best regards,
Dear Akofang,
Thank you for your patience.
We've responded to you via email with feedback.
Regards,
UW
Best regards,
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