<p>I bought 1gig data bundle at Clicks. On loading voucher I got error message I retried a few times. The data was not loaded to my account I am on a contract. I phoned the call centre and was told I should phone Clicks. Clicks tell me Vodacom should sort it out. Effectively Vodacom stole R149.00 from me I guess Clicks get a small commission for the sale. In fact Vodacom *****s often as often on buys data and then one forefeits any balance not used in a certain period. That is theft. I am going to lay a ******** charge ofor theft against the CEO unless either the data is reflected onto my account or I am refunded within 2 days.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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