1 reviews | Active since Mar 2009
<p>i would like to get to the bottom of my data dissapearing!!!!!</p> <p>i have NEVER had a data problem on my phone until 3 months ago, last night while i was sleeping i got a msg to say i had 250mb of data left within the minute it had dissapeared and by the next minute i got a msg saying i had used R302 of out of bunndle data. how is this possible i was sleeping i had no apps running, no background app refresh setting, no automatic emails and no app upgrades running so how does my data just dissapear!!!!!!!!</p> <p>i want my data back.</p> <p>i am not going to pay your crazy out of bundle rates as you have ****** my data!!!!</p> <p>please give my data bac****</p> <p>if this is not resolved you are forcing me to change to a network that does not ***** data.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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