DATA THEFT FROM VODACOM

We have a ****le from Vodacom on which we get 30GB day time data and 30 GB night time data.

We have had it for more than a year since December and January by the middle of the month the data is depleted we are not home during the day and only use it at night. We called to query this and they say we must set our phone settings not to update automatically.

Our phones does not update automatically. Our data just runs out and I feel this is unacceptable we pay a lot of money for something and then does not get the full usage of the product. It is even like this when you buy data for your phone to upload. The excuse vodacom has is always to change your phone settings not to update automatically.

I want to cancel my subscription with Vodacom as I am spending more than R2600 per month to pay contracts and then more than R500 a month to top up on data.

This data from Vodacom is a money making scheme and I am paying very expensive for it on a monthly basis. They can't even see where the data went and am so unreasonable when it comes to refunding or loading data. I can't spend all this money a month for something which runs out by the middle of the month.