CM
Clint M

1 reviews | Active since Aug 2016

07 Mar 2019, 12:07

Data theft and premature line disconnection

Hellopeter MENU Data Theft and premature line disconnection A review of Vodacom by Clinton M on 28 Feb 2019 Like Share Comment Report Data Theft and premature line disconnection I cancelled my data contract with Vodacom. This being my last month, I had to ensure that I made use of all the data allocated to me of which I have paid for, having 54GB available last night. This morning, the last day of the month, I woke up and see that my line has been prematurely disconnected and removed from my profile.

I had one more day to ensure I use my 54GB and vodacom simply discard that which I have paid for and disconnected the line before the end of this day.

Please, I beg you. Do not use vodacom should you be looking for a service provider. Look at their competitors and read the reviews on Hellopeter about Vodacom and you will see that Vodacom is by far the worse service provider in South Africa.

How is it that Vodacom is still a service provider in South Africa. We have so many more affordable options with their more competent opposition.

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Replies (3)
Vodacom
Vodacom's reply07 Mar 2019, 12:15
Official
 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team 
CM
Clint M's update07 Mar 2019, 12:18
Reviewer Update
Your service is disgusting!
CM
Clint M's update07 Mar 2019, 14:13
Reviewer Update
Half a ring and then you hang up? Your consultants are trying to show that they called but they drop the call before we get a chance to answer. Pathetic!