BM
Bongane M

1 reviews | Active since Jul 2012

13 Feb 2018, 19:16

Data theft again by Vodacom

I bought 1GB of data and less than 5 minutes it disappered. Is that even possible? Why is Vodacom doing this? Now I can see that it is not a mistake for Vodacom to ***** our data, they deliberately and continously. I am spending a lot of money on Vodacom buying atleast 1GB of data every 2-3 days but they still ***** from me. I soo wish Telkom Network coverage was good, I would immediately port my number to Telkom.

0
Replies (2)
Vodacom
Vodacom's reply13 Feb 2018, 23:51
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply14 Feb 2018, 10:47
Official

Dear client,

On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.

Please refer to the email which we have sent for feedback on this correspondence.

Warm regards,

SS

Best regards,