RG
Ronald G
1 reviews | Active since Sept 2014
18 Nov 2015, 07:36
Data Theft
On the 4th of November, I recieved a message stating my account would be soft- locked due to exceeding my limit.<br> <br> I contacted Vodacom, who mention that I would need to add a temporary limit to this account, which would allow them to activate it <br> <br> I obliged and added R100 to my limit.<br> <br> I thereafter received another message saying this limit too was 90% exceeded.<br> <br> I again contacted Vodacom, who assured me that the limit is at R100 and only my data bundle was being used.<br> <br> I have now noticed my bill exceeds my limit by R1500.<br> <br> How do you continually get away with this out right theft.<br>
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Replies (1)Vodacom's replyOfficial
18 Nov 2015, 07:48Hello ron.goosen,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Vodacom's reply18 Nov 2015, 07:48
Official
Hello ron.goosen,
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
