CP
Claire P
1 reviews | Active since Oct 2015
17 Jul 2018, 13:12
Data theft
Last week I complained that my data was just disappearing. Vodacom is ADAMANT that I used the data and have been correctly billed. Last night I went to bed with 97.14MB of data. Overnight, with ALL mobile data switched off, my data was 0.00MB this morning. Vodacom is robbing us blind. Worst-and most expensive- service provider in SA
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Replies (2)
Vodacom's replyOfficial
17 Jul 2018, 13:22Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2018, 13:22
Official
Dear Customer
Thank you for making us aware of your complaint.
A consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jul 2018, 15:17Good day Claire,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,
Vodacom's reply17 Jul 2018, 15:17
Official
Good day Claire,
We provided feedback regarding your Hellopeter posting. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Theo
Best regards,