data theft.

I have on 2 occasions this year had all of my data ****** from my account - in excess of 7gb each time within a space of a few days.

on the first occasion, there was over 1gb used in a space of 10min when the phone was in my pocket while I was in a meeting.

it took me 10 phone calls and 2 months to be told that it is most certainly my fault, but as a token gesture they will refund the data used.

this has now happened a second time this month when I had over 7gb on the 1st o the month, and by the 5th, all of this data was used up.

I further received an sms stating a number I do not know or recognise has used up data on my account.

Vodacom (I am told after a 3rd phone call) that their back office was currently working on the matter - The Manager whom I spoke with advised me that back office would call me, and that they had just loaded 5gb of data on my account - but this no not reflecting.

I am perturbed that this happens so frequently to me, and that I just given a token response, rather than vodacom getting to the bottom of who is *****ing my data!!