1 reviews | Active since Jun 2017

21 Jun 2017, 08:08

Data theft!??

<p>I am disgusted at how fast data has been used on my phone. I turn background data off, I turn data off itself, I have tried EVERYTHING to try and save data- no success. I am going through GBs of data every week with out me even using the phone. I request new data that just never comes through- Vodacom what is going on??!!! Feel cheated to the max!! no one is ever willing to assist me even ! </p>

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Replies (2)
Vodacom
Vodacom's reply21 Jun 2017, 09:48
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Jun 2017, 11:02
Official

Dear Customer,

As discussed, we have assisted with your query.

Regards

TS

Vodacom Consumer Website team

Best regards,